Cookie Policy
Learn how UltaVPN uses cookies to improve your browsing experience while protecting your privacy.
Last updated: April 14, 2026
1. Introduction
This Cookie Policy explains what Cookies are and how UltaVPN uses them. You should read this policy so you can understand what type of cookies we use, or the information we collect using Cookies and how that information is used.
2. What are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit websites. They are widely used to make websites work more efficiently and provide information to the website owners.
3. How We Use Cookies
UltaVPN uses cookies for the following purposes:
- Essential Cookies: Required for the website to function properly. These include cookies needed for authentication, security, and to remember your preferences.
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information about page visits and error messages.
- Functional Cookies: Enable enhanced functionality and personalization, such as live chat support and remembering your preferences.
- Analytics Cookies: We use analytics tools to understand website traffic and improve our services.
4. Types of Cookies We Use
4.1 Session Cookies
These are temporary cookies that are deleted when you close your browser. They are used to maintain your session while using our service.
4.2 Persistent Cookies
These remain on your device for a specified period or until you delete them. They help us remember your preferences across sessions.
4.3 First-Party Cookies
Set by UltaVPN directly to provide you with a better user experience.
4.4 Third-Party Cookies
We may use trusted third-party services (such as analytics providers) that set cookies on our behalf. These cookies are governed by the respective third party's privacy policy.
5. Specific Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Authentication & session management | Session |
| preferences | Remember user preferences | 1 year |
| analytics | Website analytics | 2 years |
| csrf_token | Security & fraud prevention | Session |
6. Managing Cookies
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to notify you when you receive a cookie, giving you the choice to accept or reject it.
- Cookie Consent Banner: When you first visit our website, you can accept or reject non-essential cookies through our consent banner.
- Third-Party Tools: You can opt-out of analytics cookies by using tools like Google Analytics Opt-out Browser Add-on.
Please note that if you disable essential cookies, some parts of our service may not function properly.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last updated" date at the top.
8. Contact Us
If you have any questions about our Cookie Policy, please contact us at:
- Email: support@ultavpn.com
- Website: www.ultavpn.com
Questions About Cookies?
Contact us if you have any questions about how we use cookies on our website.